Amazon shuts down Chime, its Zoom alternative

Amazon Chime, the tech giant’s underwhelming alternative to Zoom and Google Meet, is shutting down for good. The company on Wednesday confirmed it will end support for Chime, including its Business Calling features, on February 20, 2026.

As part of this transition, Amazon stopped accepting new Chime accounts as of February 19, 2025.

From now until Chime’s end of life, existing customers will still be able to schedule and host meetings, add and manage users, and take advantage of features in the Amazon Chime administration console, a company blog post explains. The Amazon Chime SDK, however, will not be impacted.

Customers are advised to delete their data before the shutdown and make the move to another web meetings service. Amazon recommends other solutions like AWS Wickr, Zoom, or Salesforce’s Slack.

News of the shutdown was first reported by Business Insider, which notes that Amazon will make Zoom its official meeting app going forward.

Launched in 2017 with a focus on business usage, Chime had little adoption outside of Amazon. This factor largely contributed to its shutdown, a spokesperson told the outlet.

“When we decide to retire a service or feature, it is typically because we’ve introduced something better or our partners offer a solution that is a good fit for our customers as well as our own employees,” an Amazon spokesperson told TechCrunch over email. “In Chime’s case, its use outside of Amazon was limited, and our partners offer great collaboration solutions, so we will lean into those.”

Updated after publication with Amazon comment.