OpenAI is still struggling to overcome the capacity issues brought on by the viral image generation feature the company launched last week.
On Monday, OpenAI disabled video generation for new users of Sora, the company’s suite of generative AI media tools.
“We’re currently experiencing heavy traffic and have temporarily disabled Sora video generation for new accounts,” reads a note on one of the company’s support pages. “If you’ve never logged into Sora before, you can still generate images with Sora.”
OpenAI’s new image generation capability arrived with much fanfare — and controversy — for its impressive ability to recreate styles like Studio Ghibli’s hand-drawn animation. Over the weekend, OpenAI CEO Sam Altman said in posts on X that the company “hasn’t been able to catch up” since launch and that staff have worked late nights and through the weekend to “keep the service up.”
Updated 10:08 a.m. Pacific: An earlier version of this article incorrectly stated that OpenAI had disabled image generation for certain Sora users, not video generation. We regret the error.
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